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Violation Tracker UK Individual Case

Company: Metropolitan Thames Valley
Current Parent CompanyMetropolitan Thames Valley
Parent at the Time of the Penalty Announcement: Metropolitan Thames Valley
Penalty: £1,800
Year: 2022
Date: 3 August, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration by the landlord for its response to a silverfish infestation at a property. We found no maladministration by the landlord in respect of its handling of the resident's request to be rehoused.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
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