Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,350
Year: 2023
Date: 15 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of reports of repairs needed to the roof. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of damp and mould and lack of insulation. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its record keeping. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of the related complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)