Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,210
Year: 2023
Date: 18 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's handling of repairs to the building following a burglary. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's handling of resident's request for it to provide CCTV footage to the police. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration in the landlord's handling of resident's complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)