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Violation Tracker UK Individual Case
Company: London & Quadrant Housing Trust
Current Parent Company:
London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £6,365
Year: 2023
Date: 9 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in relation to the landlords handling of the resident's reports of leaks in her property and the resident's reports of damp and mould. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
