Basic Search  |  Summaries  |  Advanced SearchPenalty: £800
Year: 2022
Date: 31 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in the landlord's handling of the repairs to remedy the damp and mould within the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of the repairs to the front door. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling of the resident's reports of the condition of the garden.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)