Violation Tracker UK

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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent Company: London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group

Penalty: £1,050
Year: 2023
Date: 29 September, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in relation to the landlord's handling of the resident's reports of antisocial behaviour from a neighbour. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to the landlord's handling of the resident's formal complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Inclusive of £100 already offered by the landlord