Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,750
Year: 2023
Date: 9 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description:  There was severe maladministration in the landlord's response to the resident's request for information about the cladding and on the block he owned a shared-ownership property in, to enable him to complete the sale of the property. Maladministration in the landlord's response to the resident's request that it buy-back his shared ownership property. Maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)