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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent Company: London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £1,040
Year: 2023
Date: 15 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its response to the resident's reports of blocked drains. In accordance with paragraph 52 there was maladministration by the landlord in its handling of the resident's complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)