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Violation Tracker UK Individual Case
Company: London & Quadrant Housing Trust
Current Parent Company:
London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £380
Year: 2023
Date: 5 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in the way it responded to the resident's queries about her service charge. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in the way it handled the associated complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
Source Notes: Not inclusive of the £70 compensation already offered
