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Violation Tracker UK Individual Case
Company: London & Quadrant Housing Trust
Current Parent Company:
London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £350
Year: 2022
Date: 20 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in the way it handled the resident's request for aerial spikes due to an issue with pigeon excrement. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in the way it handled the complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
