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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent CompanyLondon & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £3,800
Year: 2023
Date: 10 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in the landlord's response to the resident about her reports about the immersion heater and loss of hot water In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's response to the resident about mice issues in the property.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data(click here)