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Violation Tracker UK Individual Case
Company: London & Quadrant Housing Trust
Current Parent Company:
London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £3,139
Year: 2023
Date: 24 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration in respect of the landlord's response to the resident's service charge concerns and maladministration in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
Source Notes: This is inclusive of the compensation already offered by the landlord
