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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent CompanyLondon & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £2,433
Year: 2023
Date: 18 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description:  There was maladministration in the landlord's handling of a boiler repair at the property. In accordance with paragraph 54 of the Scheme, there was maladministration in the landlord's handling of the associated complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data(click here)
Source Notes: Inclusive of £1655.20 already offered