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Violation Tracker UK Individual Case
Company: London & Quadrant Housing Trust
Current Parent Company:
London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group
Penalty: £10,941
Year: 2023
Date: 25 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in respect of the landlord's response to the resident's various disrepair concerns from April 2019. Severe maladministration in respect of the landlord's complaint handling. Maladministration in respect of the landlord's handling of the resident's vulnerabilities, health and welfare concerns. Maladministration in respect of the landlord's record keeping.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data:
(click here)
