Violation Tracker UK

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Violation Tracker UK Individual Case

Company: London & Quadrant Housing Trust
Current Parent Company: London & Quadrant Group
Parent at the Time of the Penalty Announcement: London & Quadrant Group

Penalty: £1,800
Year: 2023
Date: 28 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in relation to the landlord's handling of the resident's reports of antisocial behaviour and noise. In accordance with Paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to the landlord's complaints handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)
Source Notes: Not inclusive of compensation already offered by the landlord