Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 20 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of the resident's reports of an infestation in her previous property. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was service failure by the landlord in respect of the resident's report of a leak and rubbish found underneath the bath.
Agency: Housing Ombudsman Service
Source of Data: (click here)