Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 20 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to the resident's reports of the condition of her garden. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)