Basic Search  |  Summaries  |  Advanced SearchPenalty: £375
Year: 2023
Date: 31 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in relation to the landlord's handling of and response to antisocial behaviour caused by the resident's neighbour between May 2022 and October 2022. In accordance with Paragraph 52 of the Housing Ombudsman Scheme, there was service failure in relation to the landlord's complaints handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)