Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 22 May, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains about the quality of care her father, Mr Y, received from the Care Provider. There was fault in the Care Provider's handling following several falls by Mr Y, the last of which resulted in his emergency admission to hospital. The Care Provider's record-keeping and adherence to its own procedures could have been better. The Care Provider has already offered an appropriate financial remedy to address the injustice caused to Mr Y. It has now agreed to take further action to remedy the injustice caused to Mrs X and her brother and make service improvements to help avoid recurrence of the faults identified in this case.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)