Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,250
Year: 2022
Date: 15 March, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration in the landlord's handling of a resident's decant accommodation. We also found severe maladministration in its handling of his associated complaint. We found maladministration in the landlord's handling of the resident's request for compensation and service failure in the landlord's handling of his application for a housing transfer.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association
Source of Data: (click here)