Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 30 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of the resident's reports of harassment and anti-social behaviour. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's handling of the resident's reports of noise nuisance. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in in the landlord's handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)