Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2019
Date: 18 December, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider is not at fault for charging for a notice period. It has however failed to operate its complaints procedure properly and invoice correctly. The Care Provider has agreed to apologise to the complainant and remind employees about the complaints process.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)