Basic Search  |  Summaries  |  Advanced SearchPenalty: £100
Year: 2022
Date: 15 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in its handling of the resident's concerns about the management of the intercom services, including their request for a refund.
Agency: Housing Ombudsman Service
Source of Data: (click here)