Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2023
Date: 2 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in its handling of the resident's reports that the lock on her water meter cupboard-door had been broken by a contractor, and the subsequent offer of compensation.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: This is inclusive of the £50 already offered by the landlord