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Violation Tracker UK Individual Case

Company: Irwell Valley Housing Association Limited
Penalty: £2,150
Year: 2023
Date: 29 November, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of its handling of the resident's reports of ongoing leaks in the property, outstanding repairs in the property caused by the leaks and the resident's complaint.
Agency: Housing Ombudsman Service
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