Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2022
Date: 11 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was severe maladministration by the landlord in respect of its complaint handling. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was service failure by the landlord in respect of its response to reports of a defective shared pipe leaking water into the resident's property.
Agency: Housing Ombudsman Service
Source of Data: (click here)