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Violation Tracker UK Individual Case

Company: Inquilab Housing Association
Penalty: £3,633
Year: 2021
Date: 7 October, 2021
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman made two findings of severe maladministration. The first concerned the landlord's response to repair requests including leaks in a bathroom and mould in a bedroom and the second for its complaint handling.
Agency: Housing Ombudsman Service
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