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Violation Tracker UK Individual Case

Company: Independent People Homecare Services
Penalty: £0
Year: 2019
Date: 21 June, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains that the Care Provider failed to provide a carer to do shopping as agreed. She also says the carer was not adequately trained. This caused Mrs X distress and inconvenience. The Ombudsman finds the Care Provider caused Mrs X injustice and recommends it apologise and refund her £1,500.
Agency: Local Government and Social Care Ombudsman
Source of Data(click here)