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Violation Tracker UK Individual Case

Company: Incommunities Limited
Penalty: £0
Year: 2022
Date: 12 July, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Regulatory Notice served. The regulator has concluded that: Incommunities Limited (Incommunities) is not compliant with the Rent Standard and prior to the introduction of the Rent Standard, between 1 April 2016 to 31 March 2020, Incommunities was not compliant with the legislative requirements of the Welfare Reform and Work Act 2016 (the Act). Since 2008 Incommunities has incorrectly classified 801 units of general needs accommodation as supported housing, and incorrectly converted 288 properties to Affordable Rent on relet of the property without the requisite permissions, in contravention of both the Act and the Rent Standard. Between 2016 and 2022 Incommunities incorrectly set social housing rents above an allowed 5% tolerance to a potential 1,654 homes and up to 3,126 individual tenancies. Incommunities has not rebased its affordable rents lettings on relet to 80% of the market rent for 724 of its Affordable Rent properties and five properties have been identified where the formula rent is higher than the 80% value, in contravention of both the Act and the Rent Standard. It does not have assurance the total charged was below 80% of the market rent when these properties were let.
Agency: Regulator of Social Housing
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