Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2022
Date: 18 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was a service failure with regards to the landlord's handling of repairs to the property, including the kitchen, bathroom and guttering. In accordance with paragraph 52 of the Scheme, there was a service failure with regards to the landlord's handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)