Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2022
Date: 6 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord the handling of the resident's reports of an odour. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in the landlord's handling of the formal complaint. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)