Basic Search  |  Summaries  |  Advanced SearchPenalty: £675
Year: 2023
Date: 11 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in respect of its response to the resident's reports of repair issues in her bathroom. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in respect of its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £375 already offered