Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2022
Date: 17 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its: Handling of the resident's request to be given prior written notice of any appointments. Response to the resident's reports that her bathroom was cold. Complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)