Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,511
Year: 2023
Date: 24 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in the landlord's handling of the leak in the property. In accordance with paragraph 52 of the Scheme, there was maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)