Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2023
Date: 30 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in relation to landlord's communication with the resident with the resident in relation to the issue. There was severe maladministration in relation to the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)