Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,500
Year: 2023
Date: 8 December, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration in relation to the landlord's handling of the resident's application to succeed her late mother's tenancy, repairs including leaks and mould, formal complaint and knowledge and information management.
Agency: Housing Ombudsman Service
Source of Data: (click here)