Basic Search  |  Summaries  |  Advanced SearchPenalty: £750,000
Year: 2020
Date: 15 May, 2020
Offence Group: competition-related offences
Offence Type: consumer protection violation
Violation Description: Ofgem recently concluded its compliance engagement with Green Star Energy, the trading name of Hudson Energy Supply UK Ltd for domestic supply, on its compliance with Standard Licence Condition 0 on Standards of Conduct, and Standard Licence Condition 7.7, on information for customers about deemed contracts. Following this engagement, Green Star Energy has committed to (1) financially compensate customers; (2) pay £30 goodwill to each customer affected and (3) pay an appropriate voluntary contribution to the Energy Industry Voluntary Redress Scheme.
Action Type: agency action
Agency: Office of Gas and Electricity Markets
Source of Data: (click here)