Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 3 July, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X complained the care provider failed to provide appropriate care and support to her father, Mr Y. The care provider was at fault for trying to take a blood sample from Mr Y without raising this with the GP, despite it being expressly stated that this should not happen in the care plan. In addition, there is no evidence Mr Y received appropriate mouth care on five days which may have caused him discomfort and which caused Ms X distress and uncertainty over whether proper mouthcare was provided. The care home should apologise for this and take action to prevent a recurrence of the fault. I have not made a finding on the cleanliness of Mr Y's room or that Mrs Y was required to take washing home.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)