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Violation Tracker UK Individual Case

Company: Hollow Oak Nursing Home Limited
Penalty: £0
Year: 2020
Date: 16 October, 2020
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr X complained on behalf of his father, Mr Y, that fees paid to Hollow Oak Nursing Home were not reduced following an NHS funding award. He said the home's information about fees was unclear. The Ombudsman found the home's contract could have been clearer. However, it did not suggest fees would reduce following an award of funded nursing care.
Agency: Local Government and Social Care Ombudsman
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