Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2022
Date: 23 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its handling of the resident's reports of defects in the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was a service failure in the landlord's handling of the resident's complaint about the condition in which the property had been handed over to her.
Agency: Housing Ombudsman Service
Source of Data: (click here)