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Violation Tracker UK Individual Case

Company: Hightown Housing Association Limited
Penalty: £200
Year: 2023
Date: 29 September, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in its response to reports of defects in the property. In accordance with paragraph 52 of the housing ombudsman scheme, there was service failure by the landlord in its complaint handling.
Agency: Housing Ombudsman Service
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