Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2022
Date: 15 May, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the standard of care provided to her late father Mr G between May and his death in July 2021 while he stayed at Heathfield House Nursing Homes Ltd (the Care Provider). The Care Provider failed to keep clear and comprehensive records which leaves uncertainty about whether it followed Mr G's care plan. The Care Provider should apologise to Mrs X and pay her £150 to recognise the distress and uncertainty this caused.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)