Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2023
Date: 20 January, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: We will not investigate this complaint about the care Mr X's mother Mrs Y received because an investigation would not lead to a different outcome. We have upheld Mr X's complaint regarding the delay because the Care Provider has accepted fault and provided its staff with training to ensure the matter does not reoccur. The Care Provider has also agreed to resolve the complaint early by providing a £250 financial award for the injustice caused to Mr X.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)