Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 15 June, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms C complained there was a delay by the care home in recognising her mother's condition had deteriorated, which resulted in a delay calling an ambulance. While we did not find fault about the alleged delay, we found the care provider did not properly respond to Ms C's complaint. The care provider has agreed to apologise for this.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)