Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2022
Date: 9 February, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complains HC-One Oval Limited's Lyndon Hall Nursing Home failed to look after her late mother properly and failed to keep her family informed about the deterioration in her condition before she died, causing unnecessary distress. HC-One accepts Lyndon Hall failed to deal properly with two falls and failed to communicate properly with Mrs X after it stopped her visits. Lyndon Hall also failed to do a risk assessment for visits to Mrs X's mother, adding further to her distress. HC-One needs to apologise and pay financial redress.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)