Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 23 February, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs C complained about the care home's fee and the way in which the family was informed about it by the care home. We found fault because the care home had charged an incorrect (higher) rate. The care provider has agreed to apologise for this and correct the corresponding invoices.
Agency: Local Government and Social Care Ombudsman
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: healthcare services
Specific Industry of Parent: care homes
Source of Data: (click here)