Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,542
Year: 2023
Date: 31 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration by the landlord in its handling of repairs to the stairs. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was severe maladministration by the landlord in its handling of repairs to the bathroom flooring. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of repairs to the living room ceiling. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in its handling of the associated complaints.
Agency: Housing Ombudsman Service
Source of Data: (click here)