Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 13 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in its handling of the resident's requests for flooring disability adaptations to her property and to be reimbursed for the cost of these to her.
Agency: Housing Ombudsman Service
Source of Data: (click here)