Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 27 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in the landlord's handling and response to the reports of repairs, including to the intercom system. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's handling and response to the related complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)