Basic Search  |  Summaries  |  Advanced SearchPenalty: £350
Year: 2023
Date: 5 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in its handling of the works to make good damage caused by the leak. In accordance with Paragraph 52 of the Scheme there was service failure in the landlord's handling of the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Not inclusive of the £4086.84 already offered in compensation